First Priority Emergency Vehicles : Ser. Advisor/Counter Sales Auto Job/Position

Go Back

Opportunity and position information: First Priority Group is a diversified manufacturer, dealer, up-fitter and service provider of emergency and specialty vehicles. The company is a market leader in its four Divisions - EMS, Fire, Conversions and Clean Transportation Solutions.

Automotive Service Writer Adviser Job Description:

Initiate automotive services and repairs by ascertaining performance problems and services requested;developing estimates; entering repair orders into the EMR system Epicor; maintaining customer rapport and records. Obtain customer approvals. Coordinate with our Sales and Logistics team for pick up / return of vehicles.

Automotive Service Writer Adviser Job Duties:

  • Ascertains vehicle problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; examining service schedules
  • Check vehicle maintenance records
  • Develop estimates by labor and material repairs into EMR system
  • Prepares repair orders ( RO ) by describing symptoms, problems, an causes discovered, as well repair and services required; obtaining approval signatures; entering RO into service EMR system
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
  • Maintains automotive records by recording problems and corrective action planned

Automotive Service Writer Adviser Skills and Qualifications:

EMS, Fire and Specialty Vehicle Experience, Epicor EMR a PLUS, Exceptional Customer Service, Problem Solving, Estimating, Quality Focus, Safety Management,Logistics, Scheduling


  • Medical
  • Dental and Vision
  • Met Life
  • 401 K employer contribution
  • Paid PTO
  • Paid Holidays


Full time

Monday - Fridays 7-3:30 pm or 8-4 pm


Job Type: Full-time 

Opportunity offered by: First Priority Emergency Vehicles

This opportunity located in:  Manchester, New Jersey

Metro Area: Toms River

For more information about this career opportunity please contact:

Contact: Victoria Mulligan - HR Coordinator
Phone: 732-657-1105 X150

Email us direct by: Clicking Here

View All "First Priority Emergency Vehicles" jobs

Submit Resume

Print Job Order Email Friend